Frequently Asked Questions
Which countries do you ship to?
We ship to everywhere in the EU, UK, and Switzerland.
How long does delivery time take?
Shipping takes 1-2 business days, including Saturdays. Express Overnight shipping needs to be ordered by 12:00 to ensure next day delivery.
How long do the cookies last?
Cookies always taste best when eaten fresh, but thanks to our super fancy and technologically sound packaging, the cookies stay delicious for up to two weeks before starting to lose their magic. After opening the cookies, they will stay fresh for 3-4 days in a sealed container.
What makes the cookie box so luxurious?
The craftsmanship and time spent designing and perfecting this cookie box is in a class of its own. The cookie box itself is a sleek, matte black box made of sturdy material- think the same touch and feel as an iPhone box. The inlay displaying each cookie at the ideal angle to please the eye is pure perfection. And the sassy graphics-laden mailer box is absolutely dazzling. Get ready for the most "wow" unboxing experience of your life!
Why are there 3 E's in your name?
It's not just a quirky spelling choice; it's a reflection of our commitment to bringing you the best cookies on this side of the Atlantic. Each "E" in Queeens stands for an essential pillar of our cookie kingdom: Excellence, Euphoria, and Enchantment.
Excellence in every ingredient and in every bake, ensuring that our cookies are unrivaled in quality. Euphoria in every bite, capturing the "have to close your eyes to enjoy" kind of bliss that only the most perfect cookie can provide. Enchantment, because our cookies are more than just treats; they're discs of happiness!
Together, these three "E"s form the cornerstone of our brand, embodying our dedication to crafting cookies so exceptional, they redefine what's possible in the world of confectionery. Recipes so captivating, so aligned with our mission of baking the best cookies, that it demanded an extra letter in our name.
Delivery Locations
We deliver our cookies to any country in Europe, Switzerland, and UK.
Cookie Box Gifting
You love cookies? So do your friends, family, employees, and colleagues. Send them a sweet gift.
Natural Ingredients
We use natural ingredients ethically and locally sourced near Berlin.
Order And Enjoy!
We are baking the best American cookies on this side of the Atlantic. Enjoy!